Program Overview:

The Direct Load Control program is designed to help lower your electricity bill and conserve electricity. During the summer months, on the hottest days when many air conditioning units are running at the same time, demand for electricity increases and strains the electric system. During these occasional periods of high electricity use, called “peak events,” the target temperature setting on your thermostat will be raised no more than four degrees, or your compressor may be cycled on and off in varying increments.

DLC program participants earn a bill credit of $2.50 for each thermostat participating in each peak event. Peak events can be called up to 16 times per cooling season (June-October) between the hours of 2 p.m. and 7 p.m., on weekdays only. Once a peak event ends, your thermostat will return to its original target temperature setting.

You can opt out of a peak event through your thermostat, your thermostat app or by calling the Power Hours Customer Care Center. There is no penalty for not participating in a peak event, you simply forfeit eligible bill credits for that event. If you have more than one thermostat in your home that is registered in the program, all the registered thermostats must participate in the peak event to receive the bill credits. If one or more thermostats is offline (not connected to your Wi-Fi) or has been opted out of the peak event, you will forfeit all bill credits for that event.

Only the Honeywell thermostat model RCHT8610WF is free after instant rebate. Offer valid for a limited time while funding lasts. Thermostat rebate valid only on thermostat installations completed after 1/1/2019 as verified by thermostat manufacturer.

Program Overview:

The TOD program is a two-tier rate plan that rewards participants for using electricity wisely each year from June – October. Participants will pay a lower rate for electricity used during off-peak hours (7 p.m. - 2 p.m. weekdays and all day on weekends) and higher rates during on-peak hours (2 p.m. - 7 p.m. weekdays).

By enrolling in the TOD program, you can save money simply by shifting your electricity usage to times of day when the rates are lower, such as doing laundry after 7 p.m. or running the dishwasher in the morning.
It’s so easy! The savings are in your hands!

Program Overview:

Combine the benefits of both the Time of Day and Direct Load Control programs, and enjoy lower rates during off-peak times and bill credits during peak events (June – Oct).

To participate in a Power Hours program, you must be a PSO residential customer with an AMI meter. Savings vary by customer and program. Only the Honeywell thermostat model RCHT8610WF is free after instant rebate. Limit 2 rebates per household. Not all models are available at the PSO Online Store by EFI or at all retailers. Thermostat rebate valid only on thermostat installations completed after 1/1/2019 as verified by thermostat manufacturer. Offer valid for a limited time while funding lasts.

Program Overview:

The VPP program is a three-tier rate plan in which participants will pay a lower rate for electricity used during off-peak hours (when demand for electricity is less) and higher rates for electricity used during on-peak hours (when demand for electricity is high).

Participants can save on their electric bills by shifting their energy usage from on-peak hours during the summer months, to low- or medium-cost hours (low-cost hours: 11 p.m.-10 a.m., medium-cost hours: 10 a.m.-2 p.m. and 7 p.m.-11 p.m., high-cost hours: 2 p.m.-7 p.m. M-F).

• Weekends and holidays are billed on low-cost hour prices.
• During the peak season (June – October) when demand for electricity is high, PSO can call up to 16 critical peak events when their price for electricity will be 75 cents per kWh during the peak hours of 2 p.m.-7 p.m.
• Customers are notified via email by 4pm the previous evening prior to a critical peak event. This will give customers the opportunity to make any necessary adjustments to decrease their electric usage during the 2pm – 7pm timeframe.
• This optional rate plan also has a one-year “hold harmless” clause, which means that if a customer pays more than what they would have paid on the standard residential rate, PSO will reimburse the customer the difference after one year. In order to participate in a Power Hours program, you must be a PSO customer and have an AMI meter. It is not required to have a Honeywell Wi-Fi thermostat to participate in the VPP program.